Theme Panel Categories Settings not Saving

Posted in: Newspaper
Post count: 4

Dear Support,

I really like this theme you’ve made. The only issue I have is when I go to Theme Panel > Categories and select one category and try to make some changes and press save settings, the tick shows up after a few seconds but nothing is actually saved when I check. Do you know what I’m doing wrong? Thanks

Post count: 3343

Hi,
What you can do is to disable all plugins or one by one and see if works, could be a conflict with one of them.

If still not working, can you provide us access to your WP to take a look? Send via email at contact@tagdiv.com

Thanks for the message!

Post count: 4

Thanks Marius. I tried disabling all plugins but it still doesn’t work. I will email you my WP login details.

Post count: 854

hi,
the server your host on has probably post_max_size in php.ini set to a low number, or the admin has installed the suhosin security feature on it, who also limit the post variable number.

there is nothing you can do about this, only to move to another server.

you can test for this if you install the theme on your computer, if it saves then the describe above is the problem.

Thanks for you message.
Radu A.

Post count: 4

Thanks Radu,

Sorted it by placing this in my php.ini file under wp-admin

max_input_vars = 5000

Post count: 854

hi,
can you make me a print screen of where did you modify, I mean, wordpress duos not have a php.ini, I’m just curios where did you modify.

Thanks for you message.
Radu A.

Post count: 4

Hi Radu,

I followed the instructions given by the first comment:

http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/

I will send you a few screengrabs via to support email address. thanks

Post count: 854

hi,

thanks

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