Internal Server Error

Posted in: Newsmag
Post count: 5

Hi Im getting an error message when I visit any page other than the homepage on my site http://verbierlife.com

I contacted my hosting provider and this is what they said:

I do apologize I tried looking to see what is causing this internal redirects to be reached the limit of 10 but is not any of what I have access to here or knowledge to check . It is the way your site is setup to redirect around with the links you have .. you may be doing too many internal redirects .

…Basically there is a code in the .htaccess file that is causing this .
…However when renaming this file to test then the links give a 404 page instead because the redirects are not there to point them to the right page .
…so the issue is that your redirects and or code is not setup properly .

any ideas?

  • This topic was modified 9 years by gibbo78.
Post count: 23312

Hello gibbo78,

I have inspected your website, and I saw that it is working fine now. Also, I have checked your console, and I saw that you have a lot of js errors which can damage the healthy functioning of the theme, like this -> http://screencast.com/t/l35folEE Also, I notice that you are using some untested plugins which can interfere with the theme core files and cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. You should check all theme customizations because this type of problem which you presented above is not controlled by our theme, but only from your setup, even as the hosting provider explained you above.
If the problem is still there, you should try to make a new clean install via FTP only with required plugins and check the results. For more information about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps!

Thanks for your understanding!

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