I have the mobile theme active and I have used the smartlist.
On mobile you have back and next buttons at the top and bottom. When I goes to each item in the smartlist, hitting the next button, each time the counter view (how many times a page have been watched) is increasing by each click. Is that correct? I would say it is still the same user. I have the website also running local, and there it isn’t increasing and the pageview keeps the same.
I can’t figure it out, what should be the correct way.
Anyway you can help me with this?
Hello jansena,
Unfortunately, the counter loads only 1 view for the entire of the smart list and not a view for each page of the smart list. Please consult our documentation regarding on this feature, like this -> https://forum.tagdiv.com/smart-lists/
Thanks for your understanding!
Hi Catalin,
Ok, that’s exactely what I was hoping how it should work.
The problem is that on my website the counter loads every time when I go through the smart list.
How can I solve this?
Regards,
Arno
Hello jansena,
Please provide your website URL so I can inspect it closer your smart list.
Thanks for the message!
Hi, the URL is: https://www.tijdmetkinderen.nl/films/kerst/kinder-kerstfilms/
Hello,
The counter should increment each time you go back to the first page of the smart-list. But on your end there is this weird change in views. Please use the ajax post views option: http://screencast.com/t/d9SnTrDu and disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hi,
I still have the problem. I have the ajax post views option, like in the screencast screenshot you send.
I have just updated the theme to the lastest version. Like you said I have disabled all the plugins except visual composer, cleared the cache. (I don’t use a CDN so I can’t reset them). I have also updated wordpress to the latest version.
Still not solution for it. Any more ideas how I can solve this?
None from this angle.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you.
Thank you!
