Hello
As you know I have been posting here requesting for help based on our experience.
The most common feedback we got has always been…. disable all plugins except the ones supported etc…
Before we we changed to this theme, we know our stats and how we were performing, just switching to the theme we started noticing so much drop in traffic, engagement and a lot
We went above and beyond getting cdn, imagify optimizing, cloud flare, https and so many things we have never even done for years and still results were not exciting, we were either dropping or stagnant
our trafffover 80% mobile, and noticed the menu of newspaper theme was one of the biggest issues for us , especially that our audience are in a slow internet country…. the menu is so heavy, takes ages to pull up and people just get fed up…
We asked for help and they seem to say all is fine, disable plugins etc…
So we went ahead and did a big test, and overwrote the mobile site with something faster, menu loads immediately, page is loading fast and immediatly we started seeing a rise and positive results.
easiest way to see is our alexa. you will see how we started falling and now how we are rising all from this change
Now I love this theme, but I am posting this as a public advice for this team to get up their ass … excuse my language, wake up and smell the roses guys… it’s not all rosey with this theme.
The theme we were using was not fancy and a lot weaker, but it was stable,
These data is not something to ignore.
I am at the moment looking for a replacement , once we do I’ll post results of the desktop version
see stats: https://s16.postimg.org/r3809o8xx/thelik.jpg
Our alexa has even become better below 1000 from this last post… guys work on your theme urgently
Hello,
We are sorry to hear about your traffic drops but the theme is not to blame for that. The menu loads fast if you optimize your site properly. As you can imagine, we tested the theme thoroughly and our large user base can confirm there are no traffic drops in normal conditions and on a stable host. Please increase your loading speed and you will see the traffic rise up again. Page speed is the number 1 traffic loss issue and lots of people tend to ignore it. Themes are not the same. Our theme has complex elements that require a bit of optimization for optimal results. Please use this guide https://forum.tagdiv.com/how-to-make-the-site-faster/ and make the proper optimization to your site so users do not get bored waiting for it to load and you do not loose traffic.
Your site loads pretty slow: https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdailytimes.ng%2F
Please consider google’s advice to increase the loading speed.
Also please increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Another issue you could be facing is opera mini. If a large number of your fans use opera mini then that alone is a big drop as our theme is not compatible with opera mini.
If for any reason you find our theme is not suitable for your project, you cna request a refund here: https://themeforest.net/refund_requests/new and we will provide your money back so you can choose a different theme.
Thank you!
Hi
Thanks for the reply, but its the usual and the same as you have always been saying
Firstly your menu as issues, that’s for sure it just takes extra time to load… even on your demo when you look at it on mobile
Also as mentioned we went above and beyoind, getting cdn, optimization imagify… even found out that your lazy load was not true lazy load
bottom line, my annoyance is we spent all this time and we were ok before , we thought your team will just do better but it did badly, and now we changed for the mobile and guess what stats started changing almost immediatley, can’t be a coincidence, the data just shows it all… I show you alexa, but I seee more in analytics and adsense too how we jumped advert per click.. a lot was affected and even if what you say makes sense on paper, the reality says otherwise
Anyway, I will surly contact you for a refund as I’m looking for a main switch for the desktop… months were wasted unfortunately and I was just hoping you will say.. we will look into it, or maybe even consider it and then will have some hope you are at least trying, unfortunately its the same old…. good luck guys
PS: You know i SENT YOU LINK TO ANOTHER SITE WHO DUMPLED THE THEM FOR THIS REASON TOO
I see in your update you have
new: the main menu of the theme was redesigned from scratch
finally … but need to make sure
was this to address the slow loading menu?
This was done to address a number of issues and to add the ability to use a full width header as well as menu with a boxed site. Now you can have a theme background and a full header and footer as well. https://www.screencast.com/t/BljOPQ8ief
Thank you!
ok, so did it include the speed of the menu?
What is your website ecase? Could I look at it?
Optimization was made overall but it depends on your install and speed optimization as well as the image you add to your mobile menu (larger images result in slower loading). Another known issue on the menu is firefox. It loads slow over firefox. It is the way firefox handles this type of animations that makes it slower loading.
Try to test it against our demo: https://demo.tagdiv.com/newspaper/ as in the demo we have not yet updated the theme version.
Thank you!
Hi
>>>
Optimization was made overall >>> So basically same issue, no specific menu speed was addressed..
I looked at the demo
I have no image in the background,
I havent seen the latest, but I fear the same animation in the background can cause issues so will keep the setting I have now where I replaced your menu to something faster which has no issues
Anyway, thanks, until you acknowledge and address the issues, I think I’ll keep the new settings I have as its got us better engagement
Ecase , out of curiosity , May I know the name of the mobile theme you guys are using now ?
