500 internal server error

Posted in: Newspaper
Post count: 2
Gabbukas
#165404
Mar 31, 2017 at 9:26 am

I just Purchased your theme and installed it on wordpress but anytime i activate any plugin even your builder plugin, i always get 500 internal server error, i can browse the page but whenever i try to access WP admin, i get that error.

Post count: 20688
Simion C.
#165456
Mar 31, 2017 at 1:43 pm

Hi,

Basically the theme has these requirements – https://forum.tagdiv.com/requirements-for-newspaper/ and modifications to these parameters as mentioned here if needed – https://forum.tagdiv.com/system-status-parameters-guide/
The theme is fully tested and works properly if these conditions are met. After you make these changes try deactivating all your plugins and activate Visual composer only, and check if you are still having these errors. Also test if this is happening while using a default wordpress theme as a test.

Thanks

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