Hello tagDiv team!
We just launch a new website with the newspaper theme, only to find out it seems to load a different template when you load the website on a mobile device.
Remark: If you load the website on a desktop, and just inspect as a mobile, it works just as we wish. But if you reload the site while on mobile mode, it changes the design radically. Looks like there’s something off with the mobile script that load depending on the user agent.
Here’s the Website:
http://mille-isles.ca/en/
Can you help?
Hello patrac,
I have inspected your website and I did not saw any problem with it. Try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the required plugins and leave just conflicting plugins. Also, you should use the latest version of the theme if you want to bring best results. Provide more details and also, some useful screenshots to show me the problem.
Thanks for the message!
Hello Catalin, here’s two screenshots. The first one shows how the website looks when you load it in desktop version first, then inspect it in responsive mode (that’s the way we want it to look). The second one shows how the website actually looks when you load it on a mobile device.
Hi,
Please note then when you are using the mobile theme plugin, this comes with it’s own predefined templates for page, post, category, etc. This is how the mobile theme works because it was designed for the best performance on mobile, so there is no option to change these templates. If you would like to display the same elements from desktop on mobile devices, simply deactivate the mobile plugin. The theme is fully responsive and will adapt to every screen size with the best results. More information about the mobile theme here
– https://forum.tagdiv.com/the-mobile-theme/
Thanks
