Page back end editor not working

Posted in: Newspaper
Post count: 29

Hi,
Many of times I am trying to edit home page using back end editor. But all time it reset. When I am trying to edit a block name, settings shown empty. When I drag a block for re alignment it will reset and only shown latest article only. All System status shown perfect in theme section.

Post count: 20688

Hi,

If the system status is not the cause, try to disable all your plugins except Visual composer, clear any caching installed then check to see if the problem is still there. If st still is please deactivate and delete the Visual composer plugin and install it again, maybe something went wrong during the upload or installation process
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please let us know how it goes.

Thanks

Post count: 29

hi,
I am already done two times that you mention (re-install) and also test after deactivate all plugins, but problem still alive. please help me its very urgent for me.

http://www.screencast.com/t/qpgEK7qIR

Post count: 20688

Hi,

Please check the settings in the Visual composer plugin
https://www.screencast.com/t/YZ9cbH8Yhttps://www.screencast.com/t/k0RJjssLuvY5
maybe this is an access issue if no block settings are available. If everything is in order and reinstalling the plugin does not fix this, please send us an email at contact@tagdiv.com so we can take a look. Also paste a link to this topic so we can identify you.

Thanks

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