I’m seeing the same solution everywhere, “update to latest version” and that is 4.1 . Cache has been cleared, so have the cookies. Is there an actual solution for this yet? It’s not worth it to keep re-installing at this point. All the videos and images for the tutorials seem outdated as well.
Hello JustinShead,
I suggest you downloading again the latest version of the theme from Theme Forest and re-install the theme via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Clear all your caches, browser caches, and cookies and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
It seems to have fixed itself after first creating a widget via Pagebuilder. Weird workaround. Thanks for helping. (resolved)
Hello JustinShead,
I am glad that you solved your problem.
Thanks.
