VC Problems

Posted in: Newspaper
Post count: 8

Hi,
i have a lot of problem with Visual Composer.

That’s the page in my Admin Area:

Screen Admin Area

And here the results in my website :

Screen 1
Screen 2

How can i fix this problem?
Best regards,

Laura

P.S. if you can’t see the image, here the links:
http://ibb.co/ne5jmQ
http://ibb.co/mtUc6Q
http://ibb.co/cy4c6Q

  • This topic was modified 9 years by l.gusatto.
Post count: 1341

Thumbnails – Fix strange looking images on blocks:

https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Post count: 20688

Hi,

I have inspected your website and I see that you have problems with almost all the elements on your page. I suggest you update the Visual composer plugin from the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and check to see if the problem is still there.
If it is, please disable all your plugins except Visual composer, also switch to the main theme if you are using a child theme. Also check any custom code you might have entered in Theme panel, or added to the theme files, then clear any caching installed and check the results. Please let us know how it goes.

Thanks

Post count: 8

Hi,
sorry for my late.
I updated the VC and tryied all the option: the problem is the theme child.
If i active the Newspaper theme it works fine but if i active the Newspaper-Child i get errors (also deactivating all the plugins).

How can i fix it?
Best regards.

Laura

Post count: 20688

Hi,

Please try and use the website at the moment without the child theme if this is causing the problems. You can activate your plugins safely if they are not interfering with the theme. Then the only option is to go through the code in the theme child and see why this is happening. There has to be some part of it that is causing this, you have to identify what it is by going over the code inside it. But first you should just create the pages you want and the layout you want and set them all accordingly.

Thanks

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