Problem update Visual Composer

Posted in: Newspaper
Post count: 3

I am trying to install from zip file and I get this message:

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/jabolko/public_html/wp-content/plugins/js_composer/

Plugin install failed.

Post count: 22421

Hi,

It means you had visual composer installed on your site before but did not remove it properly. There is still the visual composer folder left behind. In this case you will have to go in via ftp and delete the visual composer folder. Then you can install the plugin again.

Thank you!

Post count: 3

Thanks but still no results.
Can I give you cpanel and wordpress pass and user name for our webpage and try to do that?

Also can I please you to explain few stuff also that we can not do?

Thanks!

Post count: 9544

Best way to do it:

via FTP, navigate to your wp-content/plugins/
and then delete the old js-composer folder.

then unzip the visual composer folder on your computer,
upload that folder to your wp-content/plugins/
folder via FTP.

Done. Good to learn how to do this if your hosting panel or WP admin panel ‘times out’ when trying to do some stuff like this. Theme can’t control those issues, unfortunately.

Post count: 3

Thanks again, but again did not work.

I get this message again:
“Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”

And I can edit with front end home page.

Post count: 22421

Hi,

You should ignore the message. This is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The bundled version of the plugin does not have an activation code and you cannot update it automatically through wordpress.

Thanks.

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