I see mobile theme when I navigate from desktop

Posted in: Newspaper
Post count: 7
crillin
#170815
May 3, 2017 at 3:07 pm

Sometimes it happens to me that I see mobile theme when I navigate from desktop pc…only for homepage… my website is benessere-psicofisico.com (now work well,But sometimes it does
)

what could be the problem?

thanks

Post count: 20688
Simion C.
#170917
May 4, 2017 at 9:17 am

Hi,

I have inspected your website and browsed it for a while, but at the moment the issue is not present. There is no problem of that kind on your website. If it happens only sometimes, maybe it is a plugin that is interfering with the theme functionality in some way.

Thanks

Post count: 7
crillin
#175168
May 26, 2017 at 1:09 am

now I see the mobile version again with chrome firefox and explorer (yesterday I updated to newspaper 8)

I always use the same plugins

what could be the problem?

Post count: 20688
Simion C.
#175265
May 26, 2017 at 11:37 am

Hi,

That probably means that a plugin is causing the problem. I suggest you try to disable all your plugins except the ones provided with the theme, clear any caching installed and check to see if the problem is present. The mobile theme is and was working properly with the theme. It must be one of your plugins that is causing this issue. Some caching plugins have been responsible in similar cases.

Thanks

Post count: 7
crillin
#175515
May 27, 2017 at 11:05 am

yes probably is w 3 total cache, i have deleted cache and now works well.
If I replace it with wp super cache (more compatible with newspaper I suppose) Should I not have this problem? thanks

Post count: 20688
Simion C.
#175698
May 29, 2017 at 11:09 am

Hi,

You should not have any problems of this kind using the WP super cache plugin. if you decide to install it here is the recommended plugin configuration
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.