Blog Posts Featured Images Issue

Posted in: Newspaper
Post count: 7

Hi,
I am having an issue with all featured images on my website.

It is strange because it used to work well until a couple of weeks ago.

On some posts the image is on the left and on some others it is zoomed in, here below a couple of examples:

http://www.hackersales.com/successful-opening-lines-for-your-sales-emails/ (zoomed in)

http://www.hackersales.com/sales-activities-must-understand/ (on the left)

I haven’t changed anything in the setting. The only thing that happened is that i changed hosting for the website.

Thanks
Luca

Post count: 23312

Hello icej,

I have inspected your website and your featured images seem to work as expected. Did I miss something? Please provide more details and some useful screenshots if the problem is still there.

Thanks for the message!

Post count: 7

Hi Catalin,

Please see here below the examples that I highlighted earlier.

https://www.dropbox.com/s/zhi5pn79kl0chsr/Screen%20Left.png?dl=0

https://www.dropbox.com/s/ideyw860egolxwo/Screen%20Zoomed.png?dl=0

I am not sure how to explain in more details the issue. It’s really just a matter of sizing/centering the featured image that appear as a main picture for the blog post.

Thanks
Luca

Post count: 20688

Hi,

It seems that a theme class that is required to load is not working properly. Please try as a test to disable all your plugins except Visual composer, clear your cache then check to see if the problem is still present. Usually plugins are to blame regarding image problems. Let us know how it goes.

Thanks

Post count: 7

Hi,

I have done as said, but the problem still persists. I am leaving only Visual composer active, for you to have with the suggested setup.

Let me know what else I could try.

Thakns
Luca

Post count: 20688

Hi,

After further investigation it seems there is a problem with this post template, in the current version.
This issue will be fixed as soon as possible. We are very sorry for any inconvenience created.
In the meantime you could use this code to see if it fixes the image in this particular post template
https://www.screencast.com/t/koQAE6JQxCRB
https://www.screencast.com/t/eMr4TRm8SGxc
Try entering the code in the Theme panel->Custom Css

.td-stretch-height {
height: 100%;
width: 100.03%;
margin: 0;
position: relative;
}

Thank you for understanding!

Post count: 7

Perfect. thanks a lot. This worked.

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.