Visual composer not opening after install

Posted in: Newspaper
Post count: 44

hi ive updated newspaper to v8 but i cannot see the visual composer button to edit my frontpage any longer and no tagdiv composer button?

Post count: 20688

Hi,

Please make sure that the plugins are activated in the plugins section. They should appear in the page edit screen. You could try as a test to disable all your other plugins except the composers, clear any caching installed and check again. If nothing works you could try a fresh theme install using this method
https://forum.tagdiv.com/install-via-ftp/
And test while no other plugins are active as well. Please let us know how it goes.

Thanks

Post count: 44

When i deactivated the tagdiv composer and emptied the cache the visual composer is viewable/active again, but when i activate the tagdiv composer again ,then the visual composer disappears?

Post count: 20688

Hi,

It should not disappear just by having them both active. I cannot replicate this problem, both the composers are displayed properly when active
https://www.screencast.com/t/MvjsPgQp
It could be a conflict with another plugin that you might have. You could try disabling them all except the two composers and check again.

Thanks

Post count: 44

hi, just to let you know it was an async javascript plugin causing the problem

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.