can not saved preferences in control panel

Posted in: Newspaper
Post count: 11

Since a week, I can not saved preferences in control panel in Newspaper. For test…I upgrade WP and for Newspaper 8 but no change, can not saved any way.

I can see this message in the error_log file:
[19-Jun-2017 23:45:43 UTC] PHP Warning: require_once(td_deploy_mode.php): failed to open stream: No such file or directory in /home/patat579/public_html/wp-content/themes/Newspaper/functions.php on line 14

Thank

Jacques G.

Post count: 11

And… 5 second after this message:
[19-Jun-2017 23:45:48 UTC] PHP Fatal error: require_once(): Failed opening required ‘td_deploy_mode.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/patat579/public_html/wp-content/themes/Newspaper/functions.php on line 14

Post count: 20688

Hi,

Please try to reinstall the theme using this method
https://forum.tagdiv.com/install-via-ftp/
Also deactivate all your plugins except the ones provided in the theme package, and clear any caching installed. Switch to the main theme if you are using a child theme.
Check as well the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Post count: 11

Hi, Simion
I reinstalled the theme using this method and curiously, no change. Also I upgrade for 64 M and have already define(‘WP_DEBUG’, false);
See capture:
http://www.patatesplus.com/Capture.png

I can not saved in control panel. I see that td composer is appeared no compatible with my Visual composer pages. Many things desappeared, images block of text. I am vary dessapointed about this change…td composer versus Visual Composer. I have another site that I just built with 2,450 pages builted in Visual composer…

Do you have another thing that I can do?

Thank

Jacques Gosselin

Post count: 20688

Hi,

Please modify all the parameters to have the recommended values. This should solve the saving issue.
In some cases when both Visual composer and tagDiv composer are active, there could be some interference between them. You could disable the tagDiv editor and everything should display like before. If you have that many pages created in Visual composer, you could keep using it further.

Thanks

Post count: 11

For test:
I install a new WordPress without the BD and install only Newspaper 8 and the control panel is always off!

Jacques

Post count: 20688

Hi,

Those are the recommended values in order for the theme to work properly in all situations. The guide explains in detail what are the steps to take and which are the files where the changes have to be made. You could ask your hosting provider to do them for you, or help you with this.
I don’t fully understand what you mean by control panel is off. There is only the theme panel, that cannot be turned off.
If you have followed the guide and the theme panel is still not saving your settings, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look.

Thanks

Post count: 5

Hi, Simion

I mean that the theme panel can not save the preferences and before the last week it will do that any way all time and with no change in system status who was in miminal setup and worked vary good with no problem.
N.B I have 8 sites (small and big) with the old WP and newspaper 7 and all is good … for the moment!

Thank to reply

Jacques

N.B. I will send you a mail with the connection for the site with problem

  • This reply was modified 9 years by WebECDQ.
Post count: 5

Hi,
I contact my server and change all yours recommended values ( all item are in green) in the system status of Newspaper theme and… also
we can not saved preferences in control panel in Newspaper.

Jacques Gosselin

Post count: 20688

Hi,

If you have sent us an email, we will take a look at the problem and reply to you by mail.

Thanks

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