Lost tagDiv blocks

Posted in: Newspaper
Post count: 34

Hello,

Please help me on this,

The tagdiv blocks seem to have disapperead in visual composer and homepage has a drastical in the space in between blocks on it. Don’t know how to bring them back.

Here how it looks now: https://drive.google.com/open?id=0B0kbj5CETpoNdWI1aXg3YmdCY3M

Thank you very much!
Indro

Post count: 20688

Hi,

Try to think of recent changes you might have made, that could have caused this issue. It couldn’t have happened all of a sudden. Maybe you have updated your version of Visual composer as there have been other similar issues. This should not be done, you should only update this plugin after it is officially released in the theme package.
Once an included plugin receives an update, we will test it and include it in the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Post count: 34

Thank you for asnwering,

You are right, I’ve updated the VC plugin, I tried to roll-back to the old version of it by updating it from the themes files and the problem persists, even with the previous version of the js.composer I was unable to restore the tagdiv blocks. Please give me some help on this… how can I make this blocks appear, I’ve a national news portal and currently running with a deformed homepage… please help me to figure out how to resolve it..

thank you very much
indro

Post count: 20688

Hi,

So you have tried to deactivate and delete the updated version, and installing the Visual composer from the theme package, with no result. Maybe something happened to the page elements with the update.
If that is the case you could only try and recreate the page, if you are absolutely sure that rolling back to the version included in the current theme package is not fixing the issue. Or restore a website backup if you have made one previously. I could not say what was damaged or what has to be done in this case unfortunately.

Thanks

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