Dashboard Link 500 Error After Theme Upgrade from 7.8 to 8.0

Hi, I’ve updated the theme files via ftp from 7.8 to 8.0 and then when I’ve revisintg the site and clicked on the dashbord link in the wordpress nav bar I’ve been given a 500 server error, If I revert back to theme 7.8 all works fine, any ideas?

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ock”,”td_type”:”block_template”}],”type”:”td_api_block_template”},”td_block_template_11″:{“text”:”Block Header 11″,”img”:”http:\/\/\/wp-content\/themes\/adjacent\/images\/panel\/block_templates\/icon-block-header-11.png”,”params”:[{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Title text color:”,”param_name”:”header_text_color”,”value”:””,”description”:”Optional – Choose a custom title text color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Border color:”,”param_name”:”border_color”,”value”:””,”description”:”Optional – Choose a custom border color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Accent hover color:”,”param_name”:”accent_text_color”,”value”:””,”description”:”Optional – Choose a custom accent hover color for this block”,”td_type”:”block_template”}],”type”:”td_api_block_template”},”td_block_template_12″:{“text”:”Block Header 12″,”img”:”http:\/\/\/wp-content\/themes\/adjacent\/images\/panel\/block_templates\/icon-block-header-12.png”,”params”:[{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Title text color:”,”param_name”:”header_text_color”,”value”:””,”description”:”Optional – Choose a custom title text color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Accent hover color:”,”param_name”:”accent_text_color”,”value”:””,”description”:”Optional – Choose a custom accent hover color for this block”,”td_type”:”block_template”},{“type”:”textfield”,”holder”:”div”,”class”:”tdc-textfield-big”,”heading”:”Continue button text:”,”param_name”:”button_text”,”value”:””,”description”:”To enable the continue button, choose a category from Filter or write a custom Title URL”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Continue button color:”,”param_name”:”button_color”,”value”:””,”description”:”Optional – Choose a custom text color for the continue button”,”td_type”:”block_template”}],”type”:”td_api_block_template”},”td_block_template_13″:{“text”:”Block Header 13″,”img”:”http:\/\/\/wp-content\/themes\/adjacent\/images\/panel\/block_templates\/icon-block-header-13.png”,”params”:[{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Title text color:”,”param_name”:”header_text_color”,”value”:””,”description”:”Optional – Choose a custom title text color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Accent hover color:”,”param_name”:”accent_text_color”,”value”:””,”description”:”Optional – Choose a custom accent hover color for this block”,”td_type”:”block_template”},{“type”:”textfield”,”holder”:”div”,”class”:”tdc-textfield-big”,”heading”:”Big title:”,”param_name”:”big_title_text”,”value”:””,”description”:”Optional – Choose a custom big title text for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Big title text color:”,”param_name”:”big_text_color”,”value”:””,”description”:”Optional – Choose a custom color for the big title”,”td_type”:”block_template”},{“type”:”textfield”,”holder”:”div”,”class”:”tdc-textfield-big”,”heading”:”Continue button text:”,”param_name”:”button_text”,”value”:””,”description”:”To enable the continue button, choose a category from Filter or write a custom Title URL”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Continue button color:”,”param_name”:”button_color”,”value”:””,”description”:”Optional – Choose a custom text color for the continue button”,”td_type”:”block_template”}],”type”:”td_api_block_template”},”td_block_template_14″:{“text”:”Block Header 14″,”img”:”http:\/\//wp-content\/themes\/adjacent\/images\/panel\/block_templates\/icon-block-header-14.png”,”params”:[{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Title text color:”,”param_name”:”header_text_color”,”value”:””,”description”:”Optional – Choose a custom title text color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Title background color:”,”param_name”:”header_color”,”value”:””,”description”:”Optional – Choose a custom background color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Border color:”,”param_name”:”border_color”,”value”:””,”description”:”Optional – Choose a custom border color for this header”,”td_type”:”block_template”},{“type”:”colorpicker”,”holder”:”div”,”class”:””,”heading”:”Accent hover color:”,”param_name”:”accent_text_color”,”value”:””,”description”:”Optional – Choose a custom accent hover color for this block”,”td_type”:”block_template”}],”type”:”td_api_block_template”},”td_block_template_15″:{“text”:”Block Header 15″,”img”:”http:\/\/.org\/wp-content\/themes\/adjacent\/images\/panel\/block_t

Would this potentially be caused by having both TD Composer and Visual Composer both activated at the same time?

Matt

Hi, further investigation has lead me to conclude that this is TD Composer related, I don’t get any 500 errors with just Visual Composer enable, when I disable it and enable just TD Composer the 500 error when going from site view to dashboard via dashboard links creates a 500 server error, what’s the best way to resolve this?

Matt

Hi Simion,

Memory limits are fine according to the Theme System Status within the dashboard, the site works fine with tagdiv composer deactivated but as soon as I activate it the link in the top nav bar to ‘Dashboard’ doesn’t work, I’ve cleared cache, reinstalled theme via ftp, reinstalled plugin via ftp and it still doesn’t work, theme is activated, I’ve tried everything I can think of. I use Newspaper on a few other sites all running on the same server (which I manage) but it’s just this site with Tag Div Composer running that causes this error.

Any ideas?
Thanks, Matt