PHP 7.0 / 7.1 Support

Posted in: Newsmag
Post count: 61

When does support for new versions of PHP come? My server was running on the latest PHP 7.1.7 release, which caused warnings in the domain’s error log as follows: ‘PHP Warning: A non-numeric value encountered in …/themes/Newsmag/includes/wp_booster/td_data_source.php on line 360’. I downgraded to PHP 7.0.21, which fixed this warning. Still I would like to see official support for these versions. 🙂

Post count: 23312

Hello Torasko,

Please keep in mind that our theme has been tested with 7.1 version of PHP and it should works as expected. Try to make a new clean install from scratch via FTP way, clear all the caches and check the results.

Thanks for the message!

Post count: 61

The specific error that I’m getting doesn’t have much to do with having a clean install or not, it’s a stock NewsMag-file. On top of that, the warning messages go back as far as the clean install. The theme itself works perfectly on 7.1, but the warning messages are found in de server’s log. On 7.0 they don’t.

Post count: 23312

Hello Torasko,

Please refer to the following topic here -: https://forum.tagdiv.com/topic/php-error-on-home-sidebar/

Thanks.

Post count: 61

As far as I understand it, you want me to check if I’ve put a non-numeric value in the offsets of the used widgets? Is there anything else you recommend before I check this? If not, please let me know and I’ll report the results afterwards (including after re-upgrading to PHP 7.1.7).

Thanks in advance and have a great day!

Post count: 23312

Hello Torasko,

Try this advice because it should work. Otherwise, please revert your PHP version to 7.1.

Hope this helps and let us know how it goes!

Thanks.

Post count: 61

Hey Catalin,

The warning is coming back. I’ve checked all the widgets and none of them have a non-numeric value. They’re either empty or filled with a number.

Post count: 23312

Hello Torasko,

Please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide full FTP access so I can inspect your core files and so I will be able to provide a more accurate response. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Post count: 61

I’m not comfortable with giving full-access to the FTP-location. Could you also request the necessary files so I can send you these? Administrator login in WordPress is another story, I can make this for you. Please let me know, after this I’ll send a mail.

Post count: 9544

Did you try removing a widget one at a time to see which one it might be ?

Post count: 61

@Chris No, this would just keep me busy for a bit and wouldn’t offer a solution. I’ve checked the contents of each of them to see if a letter or something else was in there, and there wasn’t. Don’t really feel like re-configuring the whole page and would rather work productively.

Post count: 9544

Cool. Just normal debug procedure.
Sorry to intrude. 🙂

Post count: 23312

Hello Torasko,

Unfortunately, since you do not want to make some debugging on your website after the advice received and also if you do not permit us to debug your files, how do you want the problem to be solved?
If you are not happy with our theme, please request a full refund and we will provide your money back, as soon as possible. For refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new.

Thanks for your understanding!

Post count: 61

@Chris No worries. I’ve checked in multiple ways if there are any weird values. I didn’t mean to be rude. 🙂


@Catalin
A refund for the theme is not needed since I’m very happy with it. I’ll see what I can do about the FTP location and will send a mail once this is possible.

Post count: 61

The mail has been send. 🙂

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