Blank content in mobile

Posted in: Newspaper
Post count: 4

Hi All,

We have created couple of pages for English and regional language, there is an issue with regional language page (http://newsparktamil.com/tamil/), which is not loading loading content expect header and footer in mobile devices. Please advice me!

Post count: 23312

Hello braveinftech,

I have inspected your website URL and I saw that you are using the Mobile Theme. Please notice that if you are using that plugin for mobile devices, you have to take account of some restrictions according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Please keep in mind that mobile theme does not recognize the shortcodes generated by Visual Composer or our page builder and then, all the pages which have been created with this page builder will not be displayed in mobile theme, sorry!

Hope this helps!

Thanks for your understanding!

Post count: 4

Thank you so much Catalin! Will it be possible to disable Mobile Theme and run the pages as responsive mode? Appreciated your timely help.

Post count: 23312

Hello braveinftech,

Please keep in mind that the Mobile Theme is just an optional plugin which comes bundled with the theme core files and which can be enabled from a panel, like as a normal plugin. Also, if you want to get rid of the mobile theme behavior, notice that you simply disable the mobile theme plugin from Plugins section and the theme will be automatically switched to the general responsive mobile version.

Hope this helps!

Thanks for the message!

Post count: 4

Hi Catalin,

Thank you! I have disabled mobile theme plugin and the page is loading fine. Still I have below issue;
1. Entire content moving Horizontal with white space
2. Category pagination showing 404 error.

Post count: 23312

Hello braveinftech,

Try to clear all of your caches, re-save your permalinks and check the results. If the problem will persist, provide your website.

Thanks.

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