Upgrade now stops me from changing post template

Posted in: Newspaper
Post count: 8
siphilp
#188075
Aug 10, 2017 at 11:53 am

Hi,
I upgraded my theme this morning,I’ve had a quick search and nothing has popped up. When i go into add/edit a post and try to change the post template it does nothing apart from scroll to the top of the page.

Kind regards

Simon

Post count: 23312
Catalin
#188120
Aug 10, 2017 at 3:23 pm

Hello Simon,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything, sorry!
Clear all the caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Post count: 8
siphilp
#188124
Aug 10, 2017 at 3:33 pm

Hi Catalin,
I can’t even select a post template. When I click it takes me to top of post.

Simon

Post count: 20688
Simion C.
#188228
Aug 11, 2017 at 8:12 am

Hi,

Maybe the theme did not update properly. Please try and reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Then deactivate all plugins except theme plugins. If a child theme is used, switch to the main theme. Do not add any custom code to the theme files, or modify it in any way. Then check if the post settings work properly.
If the problem is still there please send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
Also paste a link to this topic in your email.

Thanks

Post count: 8
siphilp
#188268
Aug 11, 2017 at 10:15 am

Sorted thanks for your patience. Checked console and would seem the tp_wp-admin js file was being renamed on my host server for some reason…

Keep up the good work 🙂

Simon

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