In Mobile Blue screen issues

Posted in: Newspaper
Post count: 62

That’s what I see when I click on the mobile menu and search icon on my test page. -> https://prnt.sc/gg7uyr

My test website is: http://version2.cepkolik.com/

How can i fix it?

Note: I try below

***
Tagdiv: This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Post count: 20688

Hi,

The theme is not installed at the moment on the website you provided, so we cannot inspect the issue
https://www.screencast.com/t/U0zpejnjYo
The mobile menus should display the same menu that you have set on desktop, the socials and login/register
https://www.screencast.com/t/EdCZN8bOy

Thanks

Post count: 62

Could you check it again? – http://version2.cepkolik.com

Post count: 20688

Hi,

Something is not functioning properly with the theme. This might be caused by custom CSS, or plugins. A suggestion would be to remove any theme customization or additions from the theme panel or theme files and folder, deactivate all plugins except theme plugins and check if the problem is solved.
Ultimately you can try a fresh theme install and make no customization, to see if everything is working as intended
https://forum.tagdiv.com/install-via-ftp/
I could give you a code to fix this, but it may not be the proper solution
https://www.screencast.com/t/W6mMrmNvm
https://www.screencast.com/t/EoCnJSE58VC4

.td-menu-mob-open-menu,
.td-search-opened {
position: static;
}

It would still be highly recommended to get to the source of the issue.

Thanks

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.