Hi there,
I would like to get help for a background ad on our site (https://journaluniversitaire.com). The background is clickable just on the border (left and right). The top of the image is not working, when we click on nothing happen.
Thanks in advance for advices.
Hi,
That is happening because of this custom code
– https://www.screencast.com/t/A31dvsUVd
I assume you want to set a margin top for the website, in order for the background ad to be displayed above it. Remove that code and enter this one
.td-header-wrap {
margin-top: 249px;
}
The result will be the same visually, but the background ad can be clicked in the created margin. Test this code and see how it goes.
Thanks
You are right, it goes very very well. I am happy and thank you a lot.
You are really the best.
Regards.
Abdallah
Hi there,
I am getting some issue with TD Composer plugin. It was fine, but it’s no longer working. We can edit items with the plugin but we cannot save anything. Could you provide support ?
Please note that we have desactived some other plugins to prevent conflict issues, but nothing change (impossible to save changes made with TD Composer.
Thanks
Hi,
The first step would be plugins bu you have already tried that. The second would be theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to increase the allocated resources, might be needed.
If there is still a problem we can take a look. Send us an email at contact@tagdiv.com and provide admin login information. Also include a link to this topic in the email.
Thanks
Hi Simion,
Thanks again for quick support, you are the best.
We have a look to theme status but it seems that everything is correct (green). So could you have a deep look about this issue please?
Thanks a lot.
Hi,
We will investigate the issue further, send us an email at the address mentioned above. Remember to include a link to this topic in the email.
Thanks
Hello Simion,
I have similar issue didn’t want to create another topic.
So I created a background click ad on my site (http://ictnews.uz/) but the top doesn’t click. Any suggestions? 🙂
Please remove your custom css and use this code instead:
@media(max-width:767px){
#td-outer-wrap{
position:relative;
top:50px;
}
}
Thanks.
Hello Bogdan,
Thank you for this. I replaced this code:
.td-header-wrap {
margin-top: 120px;
}
with this code:
.td-header-wrap {
margin-top: 249px;
}
But now the top part of the background image is gone.
What can I do? 🙂
Thanks.
I mentioned nothing about any margin-top as you can see in my previous reply. Remove the margin from the header wrap as it created a space but it will not be clickable. Only the position will create clickable space.
Thanks.
Hello, I have a similar issue, I added a background image and url and it seems like the link is not added.
https://movilidadelectrica.com/
thank you for your time
Hi,
I see you use a very old version of the theme. Please update the theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
There was an issue with the background ads in newspaper 7 that was fixed since.
Thanks
Thanks, that did it!
