Footer menu not working on mobile theme

Posted in: Newspaper
Post count: 9

i am using newpaper mobile theme. stup main menu & footer menu. on computer everything is fine. main menu also working fine on mobile theme. but footer menu not working. all footer menu showing but after open that not showing their content.

Post count: 23312

Hello ashishsahu,

Provide your website URL so I can take a closer look at it. Also, make sure that you are using the latest theme version and if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled and rule out any conflicting plugins.

Thanks for your understanding!

Post count: 9

sir, i am using newspaper 8.1.1 latest version. my site url is – https://myandroidcity.com

please help thanks.

Post count: 23312

Hello ashishsahu,

I have inspected your Footer menu on mobile and it seems to work as expected. Try to clear all of your caches and check the results.

Thanks for the message!

Post count: 9

thank sir for help, but i have also checked as you say. clear cache & other different browser. but still not showing footer content- please see screenshot – https://ibb.co/mtVN5w

my phone is samsung galaxy j2 pro, browser tested on chrom, dolphon, & deafault browser.

Post count: 9

sir, i did test on other mobiles, but problem same. please open any footer link like ABOUT US, CONTACT US, TOS, OR privacy policy link. (HOME & SITEMAP link working.)
i hope you will check thay problems & give me proper solutiom .thanks

Post count: 23312

Hello ashishsahu,

I have inspected your website and I saw that you are using the Mobile Theme and it seems to work as expected on your website, as you can see here -> https://www.screencast.com/t/z2ovIvMMq5 For more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Post count: 9

SIR, i think You do not understanding my problem. newspaper mobile theme working well, only problem on footer menu. i want to footer menu like contact us page, about us, privacy policy page on mobile theme. i did also setup that. footer menu showing but after click that page their content not showing. example – i opend privacy policy page. than showing only title now showing privacy policy note.

please see that screenshot – https://ibb.co/mtVN5w

i hope this time you give me solution. thanks for support

Post count: 23312

Hello ashishsahu,

I perfectly understand your problem. So, I guess that you do not understand how the mobile theme works. For example, your Contact Us page, on desktop appears like this -> https://www.screencast.com/t/v2Rl3eWTn and when the theme is switched to the mobile theme, the Contact Us page appears like this -> https://www.screencast.com/t/xzrFZsmEtcqL, right? Your page is created using the Visual Composer elements which are not recognized by Mobile Theme and that’s why you do not bring anything for mobile mode, as I have explained you above. Please understand this effect. This is the default theme’s behavior and in that way, the mobile theme has been designed.

Thanks for your understanding!

Post count: 9

Ok sir thank you so much, this time i’m satisfied your answer. sir can i show pages on mobile version theme. if yes than how?? thank for your support.

Post count: 20688

Hi,

Content for pages when the mobile theme plugin is active, can be entered through the mobile editor (bottom of the page edit screen)
https://www.screencast.com/t/6DHQ08guTG8w
This is mentioned in the guide provided above. The page builder cannot be used for mobile pages, this is meant for improving performance on mobile.
Please note the mobile plugin is not required, you can choose not to use it. Then the same content from desktop will be displayed. The main theme is fully responsive.

Thanks

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