I am using the newspaper theme. I setup main menu and footer everything is fine in desktop but in mobile version, the footer menu is not working. Sometimes it shows the content but most of the time the contents are not visible. I also cleared the cache but still same contents are not visible.
Hello bharatunit3d,
Please provide your website URL so I can take a closer look at it and also, you should provide some useful screenshots with the error so I can identify it.
Thanks for the message!
My site url http://www.news7assam.com
and are are the screenshots which will help to understand my issue
Contact Us – https://prnt.sc/h4wzzg
About Us – http://prntscr.com/h4x135
Kindly help me to fix this issue…
Hello bharatunit3d,
I have inspected your website and I noticed that your Footer menu still working but the problem is another one. You are using the Mobile Theme and your About Us and Contact Us page is made with Visual Composer or TD Composer and place notice that the Mobile Theme does not recognize any shortcode from these page builders, sorry! For more information about our Mobile Theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/ So, if you want that your About and Contact Us pages to be available for Mobile Devices, you should remove the mobile theme and use the Default General Responsive mode.
Thanks for the message!
The mobile view is different what it should look like. I don’t know why? It is showing desktop version in mobile version instead of mobile version.
Now contact and about page is showing contents. But again it ‘ll be invisible. It happened in the past.
I create the contact and about page using divi builder.
I thought divi builder is creating the issue so I created a simple page in WordPress default page editor and set it for especially mobile but still, i was unable to reach the page.
And I am using wp fastest cache plugin.
And sometimes the mobile theme version shows up on mobile but most of the time desktop version shows on mobile. Mobile theme version is already active. I dont know what causing that issue. Is it the cache plugin?
I just deactivate the cache plugin now its showing the mobile version site. But contact and about page issue is still on. So, cache is not causing the issue.
Again i deactive the mobile theme plugin now everything is working fine. Mobile theme plugin was causing the issue. Contact and about page is working now.
