Dear Support,
I have a company and I represent a client of mine. In November 2, I bought the Newspaper theme.
https://demo.tagdiv.com/newspaper/
The thing is that my client asks me this one:
https://demo.tagdiv.com/newspaper_magazine/
At first glance, I thought that one package includes everything. But not. This one I bought includes only the Newspaper theme.
Now can you please help me to
a) refund the amount of first theme I bought, and help me, lead me to the link in order to buy the correct theme?
Best regards,
Athanasios
Hello Athanasios,
First of all, I will thank you for your interests and for purchasing our theme! Please notice that you have correctly purchased our theme. As you want is a demo which is included in our theme’s packet. You do not have to buy anything else! Please check the following documentation here -> https://forum.tagdiv.com/installing-demos/ regarding on installing the demo.
Thanks for the message!
Hi Catalin,
Thank you for your prompt and very explanatory reply.
Indeed you had absolutely right! Exactly as you told me, the theme I want is already installed! However allow me a few more queries.
The installed theme doesn’t looks like the same as the demo I saw.
Maybe in order to work I need a visual composer because at the moment is broken while loading with some JS errors. Probably this could be happen because I didn’t activate the theme?
Τhe situation is a little bit more complicated because I hired a developer to make some modifications to my site. The developer works online in his own enviromment.
So the following issues arise:
1. Is is possible, in order the theme, to looks like the same as the demo, first need to activate the theme?
2. how much domains can I use with it? Only one domain is valid for one key? Would be a problem if the developer install the key in his enviromment and when he finish, uninstall it and transfer it to my server?
3. Did you offer such services of installation of the theme? Could you give me a quote please?
Thanks and Kind regards,
Athanasios
Hello,
1. In order to have the theme look like the demo, you will need a page builder. IF you do not have a page builder the content blocks will not work. The issues you are facing when using the page builder are probably because of the modifications or a simple plugin conflict.
2. The theme can only be used on a singele end product as the standard license specifies: https://themeforest.net/licenses/terms/regular
3. Sorry but we cannot provide any installation or customization services.
Thank you!
