Hello support, I am having trouble using tagDiv composer on my posts page I wanted to add a News Ticker, or just a continuous scrolling text marquee on top of the page but I keep getting this error, please check this link: http://vards.net/coin-shows/ to see. My Post page is: http://vards.net/coin-shop/
Thanks.
Gus
Hello,
Sorry for the delay, we do not work on weekends.
We know of 3 possible causes for this issue.
1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.
2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh
3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page
Please test this on a brand new page with no existing content.
Thanks
Hi I have tried installing the wp super cache following the requirments but still getting that error, as for the page builder I do not have visual composer or any other, I did use Blog and Post Template under wordpress templates, and set the Article Display to M2 for my post page: http://vards.net/home/auction-coin-shop/ all I want to do is add some text or heading on the top this page http://vards.net/home/auction-coin-shop/
Thanks.
Gus
OK, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Just sent you an email.
Thanks.
Gus
