It is impossible to open each of categories in Themify Panel – Categories

Posted in: Newspaper
Post count: 3

It is impossible to open each of categories in Themify Panel – Categories. When I click on the right arrow a category does not drops down. The arrow turns down though but instead of a category editor I just see a thin empty line.

Post count: 3

Nearly all widgets destroyed or disappeared by this mistake. When I re-make them they disappear again as soon as I open Themify panel.

Per category settings are still unavailable!

Please, reply I need technical support urgently!!!

Post count: 9544

Themify is different theme company; which panel are you trying to open exactly?

Do you mean TagDiv Composer? WPBakery?

You can’t generally mix different theme components.

You may need to be waaay more specific.

I don’t work here; just some feedback.

Post count: 3

Dear Chris, I purchased Newspaper 8, which is TagDiv as I am aware. I have built a website drugoivzgliad.com TagDiv sent me an update for the Newspaper 8. I updated the version and now it is impossible to open each of categories in Newspaper – Themify Panel – Categories – Per Category Settings. When I click on the right arrow of a category it does not drop down. The arrow turns down though, but instead of a category editor I just see a thin empty line. Nearly all widgets destroyed or disappeared by this mistake. When I re-make them in Appearence – Widgets they disappear again as soon as I open The Newspaper Themify panel. In this situation I cannot install or manage sidebars! Please, help! npashbee@gmail.com Thank you. Nik.

Post count: 22421

Hello,

It is called the “theme panel” not the themfy panel. Themefy is a software developer and not mentioned in our theme 🙂 That was the misunderstanding. https://www.screencast.com/t/1h6ullALf2KX
As for the issue at hand, if you updated to the latest theme version 8.5.1 (if not use this guiude: https://forum.tagdiv.com/how-to-update-the-theme-2/ ) and make sure you disable and delete the multi-purpose plugin and then install it again from the theme plugins section.

Thank you!

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