Post Sharing no longer works

Posted in: Newspaper
Post count: 16
naomibuch
#207548
Dec 18, 2017 at 4:06 pm

Hello…

I have Newspaper version 8.1, and I now longer can share a post image to Facebook. I have the Top Article Sharing button enabled in the Newspaper theme, and I even downloaded a social plugin and it still do nothing, what could be wrong? Could my theme be corrupt?

Thanks
Naomi

  • This topic was modified 8 years by naomibuch.
Post count: 22421
Bogdan B.
#207639
Dec 19, 2017 at 8:19 am

Hello,

If a social plugin as well does not work, then it;s a problem from your install and not the theme. Please try to disable all plugins except the page builder and clear all caching to see if there is no plugin conflict affecting the social sharing. Also please check your firewall, file permissions, memory allocation.

Thanks.

Post count: 16
naomibuch
#207669
Dec 19, 2017 at 10:17 am

Hi,

What I meant to say was, when I click the Facebook sharing button it does not capture the image file that I am trying to share in the post. It shares a empty box on Facebook, this only occurs with Facebook.

Interestingly enough, it captures the image and article when I share on Pinterest.

Thanks,
Naomi

Post count: 20688
Simion C.
#207709
Dec 19, 2017 at 2:13 pm

Hi,

Sometimes Facebook decides not to pick an image, even if you have everything set correctly
– https://forum.tagdiv.com/facebook-share/
You could check these topics in the matter
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
– https://kb.yoast.com/kb/facebook-sharing-updated-details/
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/

Thanks

Post count: 16
naomibuch
#207724
Dec 19, 2017 at 3:05 pm

Thanks to everyone!

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