When I create/edit a page and go into TagDiv Composer, I can add a row. But when I try to add a Text with title element and try to Edit Content, the WP Editor just hangs with the loading icon. It never renders.
Here is a link to view along w/ the Console log: http://take.ms/xejlZ
Hi,
Please try as as a first step to deactivate all plugins except theme plugins, then check if the composer works properly.
Additionally check the theme system status, ask the hosting provider to make changes according to this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
Seems there is a 404 on a theme file, ultimately you could try a theme re-install by FTP if possible
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.
Thanks
Thanks for you guidance – it was a rookie move on my part. It was a plugin that was causing that initial WP Editor issue. However, I have new problems.
I have disabled all plugins except for the tagDiv theme plugins. I completely removed the Newspaper theme and re-installed the Newspaper 8.5.1 update theme. The issues I am experiencing are below:
1. The left column editor in the tagDiv Composer appears to have a styling/display issue: http://take.ms/RF2ba
Actually, when I first installed Newspaper 8.0 – the left column had some spacing issues. It appeared to be cut-off a bit. But now it is worse in 8.5. The Layout dropdowns are missing and when I try to change I get invalid row change detected errors (as seen in the link example above).
2. When I updated to 8.5, I activated the tagDiv Multi-Purpose plugin. In the tutorial I see all kinds of new elements. I don’t see these in my Composer.
I need a lot of help!
Hi,
It seems there are problems indeed, the composer looks broken. Please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask you hosting to make modifications if needed. Try in a different browser as a test to see if the same broken layout is displayed.
Ultimately please send us an email at contact@tagdiv.com and provide admin login information, we will investigate.
Also paste a link to this topic in the email.
Thanks