Contact form 7 doesn't work with your theme

Posted in: Newspaper
Post count: 8

Hi TagDiv,

Contact form 7 doesn’t work with your theme! I tried to change to the default theme and it work just fine.

You can do your own test at http://dutoanf1.com.vn/lien-he/

Please help,
Tai

Post count: 8

for more information: when I press Send, the form spinner run forever.

Post count: 22421

Hello,

You get an internal server error: https://www.screencast.com/t/qqME9Refqs0
Please check this guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
You can also try without plugins. Please test with only contact form and td composer active. Disable everything else.

Thank you!

Post count: 8

Thank Bogdan,

Sorry, I am not good enough at PHP/Apache/Ubuntu to debug this error.

I tried re-install of WordPress with only Contact Form 7 plugin. It worked.
Then installed NewsPapers, active theme, the form NOT work (still error 500).

Tested URL: http://dutoanf1.com.vn/index.php/2018/01/16/test/

If you want to run debug on my server, I will send you the access via email.

Post count: 20688

Hi,

The form seems to display at the moment from what I can see
https://www.screencast.com/t/1Uaok9geZ
I see no problem with it. You could check this tutorial about configuring the form further
https://cool-tricks.net/contact-form-7-configuration/
Check the theme system status as well
https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the value of those server and WordPress parameters.
The theme requirements are mentioned here
https://forum.tagdiv.com/requirements-for-newspaper/
In these circumstances the theme and theme plugins should work properly.

Thanks

Post count: 8

Thanks, I got it work by enable PHP mbstring extension.

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