Hi, I installed the Art Creek demo and found these issues:
1. The social widgets aren’t on the right place
2. I cannot find the way to change the hero image https://drive.google.com/file/d/1u2c8mYxJ5wi4nZKKcqtpczBEYPrHsV6C/view
3. The tried to change theme color such as header background color but didn’t work.
The featured video also didn’t work
http://beta.tengokbawah.com/2018/01/18/dukung-pesantren-endang-driver-gojek/
Hello mifwebid,
Most likely, all of these errors happened due to a bad theme installing. My advice is to make a new fresh install to another sub-domain, clear all the caches, purge CDN files if you are using the Cloudflare and check the results. Regarding on feature video, make sure that you have correctly added the Video according to our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ I have made some tests on my side with this demo and everything seems to work as expected.
Thanks for the message!
Sure I’ve done those before I asked. The link I gave you is the new fresh install on my subdomain and I’m pretry sure that I’ve done everything according to the documentation.
Another issue is that I can’t find the social share buttons as they appear on your demos. They’re always combined with the “plus” icon.
Please help ASAP.
Hi,
We are sorry for the issues you are encountering. We will try to solve each of them together.
1. Regarding the social icons, it seem the global header style is not applying when importing the demo. Please edit the page with the tagDiv composer and set the block header style of the social counter to global, like this
– https://www.screencast.com/t/IHwnZr5hD6
This should have been set by default.
2. That is an image box element, when editing the page with the composer it would appear like so
– https://www.screencast.com/t/jEfxhONC
It can be removed and replaced with an image of your choosing. In your case it seems that no image is appearing in the composer edit screen. I would suggest to try as a quick test to deactivate all plugins except theme plugins and check again. The image should appear.
3. The demo design is with a black header background, this is set manually in the demo stylesheet. I believe at the time of creation of the demo there was no theme panel option to set a header background color, so it was set with CSS.
The black color will appear automatically as long as header style 10 is used. If you want to keep using this header style with your own color from the theme panel, a small modification will be necessary in the demo stylesheet
– https://www.screencast.com/t/1uPQyhmuE
Then any color set in the theme panel will be displayed as a header background.
Regarding the featured video for posts, notice the allowed video sources which are Youtube, Vimeo, Dailymotion or Facebook. It will only work with these, use the recommended post templates, select the video post format as well. In case you are doing everything properly and it is not working properly, please provide more details about the issue it would be helpful.
The screenshot you posted with the problem cannot be viewed unfortunately
– https://www.screencast.com/t/p86Y3MN6FOs
Or the website – https://www.screencast.com/t/0V8uloTg
Thank you!
