Banner Problem on Homepage – Body td-affix

Posted in: Newspaper
Post count: 8
Morthen
#216156
Feb 12, 2018 at 10:06 am

Hello
We build our website http://enybusiness.ch/ with newspaper theme and install evrything. Everything looks fine with all browsers. But with Firefox you will get the problem on the main page. The banner will not fully showed.

If you scroll down, the banner will be shoew. As soon you scroll up, you will lose the banner. Any idea about that?

Thx

Post count: 22421
Bogdan B.
#216272
Feb 12, 2018 at 3:56 pm

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 8
Morthen
#216311
Feb 12, 2018 at 5:58 pm

Hi Bogdan, I tried everything, but still same problem… Im confused because is it just on firefox… All other browsers works fine…

Any other idea?

  • This reply was modified 8 years by Morthen.
Post count: 8
Morthen
#216316
Feb 12, 2018 at 6:05 pm

Here different code. With first one the banner will looks fold. The second one are good:

<body class=”home page-template-default page page-id-147 eny-business global-block-template-12 td-art-creek td-full-layout td-js-loaded” itemscope=”itemscope” itemtype=”http://schema.org/WebPage”&gt;

<body class=”home page-template-default page page-id-147 eny-business global-block-template-12 td-art-creek td-full-layout td-js-loaded body-td-affix” itemscope=”itemscope” itemtype=”http://schema.org/WebPage”&gt;

Post count: 20688
Simion C.
#216391
Feb 13, 2018 at 10:14 am

Hi,

Indeed this is unusual, the art creek demo is designed the same and this issue is not happening on Firefox. Please try to temporarily remove the custom CSS code you have in the theme panel affecting the image box. Check if this solves the issue.

Thanks

Post count: 8
Morthen
#216456
Feb 13, 2018 at 3:40 pm

Hi Simion

Already remove and test it… But same problem. Something happens, if I scroll page up on header. Look the code which change… Do you need access on admin?

Post count: 20688
Simion C.
#216540
Feb 14, 2018 at 8:15 am

Hi,

I have inspected the website on Firefox again, and I see that your removed the code. The issue is solved from what I can see
– https://www.screencast.com/t/v5YPXHO2
The problem with the top row is no longer happening, please check again.

Thanks

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