As the topic says, I bought your newspaper theme yesterday, and it’s pretty much unusable at this point. I had to revert back to my previous theme, because it literally takes about a minute or so after each mouse click to do anything in the wordpress admin area. When I deactivated the theme and switched back to my previous one,the problem went away, so I know it’s something with your theme.
From browsing this forum, it looks like I’m not the only one with this issue. When is a fix due out? I like the look of your theme, but I can’t throw away money on something that doesn’t work, when your competitors products appear to work just fine.
Please help!
Wow, still no response? I will give this until I wake up tomorrow morning. If still no response, I’ll get my money back through themeforest.
Hi,
We try our best to reply to all topics in the allocated support hours. We answer from oldest to newest, if you reply in your own topic the response will be delayed. So an answer would have been provided already.
Regarding the issue, first please check the theme system requirements and status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Next while the theme is active, deactivate all other plugins as a quick test. Check if this has any effect.
If there is still a problem, send us an email at contact@tagdiv.com and provide admin login details and FTP access. We will take a look. Also include a link to this topic in the email.
Thank you!
