Hi all! I have a problem on my homepage, I have a “block 4” module which filters articles per category, and there are 4 articles in this category but one its missing, one its repeated, so I get a total of 4 articles, but when you scroll right you always see one repeated element. I don’t understand why its happening, could you please help me?
Thanks in advance,
Mauri
Hello Maurafarah,
You should provide your website URL and the exact link to the problem so I can identify the problem. Try to use the Unique Articles and Offset feature of the theme, like our documentation from here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/
Thanks.
Hi Catalin of course, please find the link below:
The offset feature its to skip some articles I think, my problem its that in the pagination of the block of homepage I don’t see all the articles of that category, one its missing.
If you see at the menu, it appears, but at the block of non electronic games, pool table its repeated and table football its not showing,
Could you please help me?
Thanks in advance! 🙂
Mauri
Hello Maurafarah,
Where is the problem? -> https://www.screencast.com/t/Xg0HPG1W I have checked your website and I did not saw any problems, sorry! Be more specific with your problem.
Thanks for the message!
Hi Catalin, thanks for the answer, its very weird, now this category has been fixed but in electronic games the claw machine its repeated, do you know why this can happen?
Also in the menu, in electronic, air hockey its twice, but if you enter to the category its only one article, I don’t understand it, any help would be appreciated 🙂
Thanks in advance,
Mauri
Hi! Just a brief update: Now at the menu air hockey its not shown and arcade hammer its shown twice 🙁
Im working with the content but those articles still not updated, it seems to be a bit random this mistake, If you can help me to understand why this happens or its just a bug I would really appreciate it
Thanks!
Mauri
Hello Maurafarah,
Sorry, but I did not saw any problems with your mega menu and items from your homepage, sorry! As I saw looks like this -> https://www.screencast.com/t/rKCpCWvqC9n Clear all the caches, purge CDN files, tap CTRL+SHIFT+R and check the results. Also, provide some useful screenshots with your problems because I cannot recreate it at my end, sorry!
Thanks.
Hi Catalin, for example at the homepage, at electronic games, air hockey its repeated:
http://www.gamesbarcelona.com/1.png
http://www.gamesbarcelona.com/2.png
Thanks!
Hello,
That’s the homepage which I see on my end and I did not saw any problem. -> https://www.screencast.com/t/ayRYwyUyap Clear all the caches and check the results. Try the CTRL+SHIFT+R
Thanks.
Yes, I’ve cleared cache, If you go to the homepage and click on the arrow to show more electronic games, you will see that the claw machine its repeated and the air hockey its not showing
Best regards,
Mauri
Hello Maurafarah,
I did not saw something like this, sorry! Please make a video with this error and provide it here so I can identify the problem. Please use the Jing tool to do this.
Thanks.
Hi Catalin Ive recorded the problem, please find the link below:
https://www.screencast.com/t/yw1ky5jQv
You’ll see that the hammer its repeated, and the claw machine its missing. If I go to the menu of electronic games I find the claw machine, lets see if this video helps 🙂
Thanks!
Mauri
Hello Maurafarah,
I have investigated it again your website and the pagination works good, without any problems. When this problem appears when you are logged in? Do you have tired when you are logged out or in incognito mode? Notice that I cannot recreate your problem and that’s why please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hi Catalin, Ive created a user for this email account 🙂
Best regards,
Mauri
