Love the theme but…………

Posted in: Newspaper
Post count: 34

Every time there is an update the theme wp-admin gets broken or? After the update, the wp-admin is there as I can view the source code, however it is not viewable for some reason. Last two updates I was able to fix it by uninstalling the theme through FTP then deactivate all plugins then upload fresh version and it worked. This time not so lucky. I uploaded the original theme I was using before I purchased this on which is simple and never any problems (WordPress twenty-10 theme). Not sure if it is my server I am hosted on (siteground.com) or the theme itself. Hopefully, somebody will give me some insight on this problem, if not I will just keep the twenty-10 theme until I come up with another theme I might want to try.

Post count: 34

Ok, I tried again. This time I did not reactivate the theme plugins such as tagdiv composer. Should I delete them and re-upload those via ftp also? Might give it a try after a while.

Post count: 23312

Hello ncguynet,

Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and leave to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. After you have followed all of these steps, please let us know if you will encounter any others problems.

Thanks for your understanding!

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