Unable to install tagDiv Mobile Theme

Posted in: Newspaper
Post count: 5

When I try to install the Mobile Theme plugin for my Newspaper, the following error occurs:

Fatal error: Cannot redeclare class Mobile_Detect in /home/content/n3pnexwpnas03_data03/64/41601964/html/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28

Any idea what might be causing it?

Post count: 22421

Hello,

If another plugin uses the same hook to install the plugin then you will have to disable all other plugins and install the mobile theme first. Then you cna install your other plugins.

Thank you!

Post count: 5

Mersi! 😀

Post count: 11

What other plugin from tagdiv would it be that uses it?

Post count: 20688

Hi,


@nicomaramckay
If you encountered the same issue, deactivate all other non-theme plugins, then install and active the mobile theme plugin. That seems to work for users with this problem.

Post count: 11

@simon I tried that, but when I reactivated things, I received this error again, and my entire website wouldn’t work:

Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /home/plutopsyche/htdocs/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28

Post count: 11

@simon More than half of my readers are mobile-based. I need a solution to this ASAP, please!

Broken on mobile devices

Post count: 22421

OK, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Post count: 11

I did this six hours ago. Any idea when someone will be able to look at it? Thanks for your help!

Post count: 7909

Replied via email!

Post count: 11

Thanks, it works now!

Viewing 11 posts - 1 through 11 (of 11 total)
The forum ‘Newspaper’ is closed to new topics and replies.