I have a problem with the social counter of my site.
It doesn’t update the number of like of my social pages, but all links are ok and I did every step (token, app id ecc…).
What should I do?
This is my site: https://soluzioneveloce.com/
This is your twitter handle http://prntscr.com/iuho2p. You need to have followers for the count to show. Follow some people and if they follow back the follow count will show. Do the same on Facebook and invite your friends to like your page.
In instagram, for example, I have 1 follower, but the social counter doesn’t show it.
So what is the problem?
To the staff, your link doesn t work (404) :
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
@yannrio Please check again then link works, could have been a temporary issue.
@soluzioneveloce Please follow the same topic and make the modifications mentioned there for the social counter plugin. Then there should be no problem with the Instagram count. There were some changes made by them to their code so we had to provide some fixes. These will be included in the next theme update.
Thank you. And where should I paste the new code?
For the social counter, you have to edit a file from the plugin. You could use even the WordPress plugin editor
– https://www.screencast.com/t/z3tpYife1J
Replace the selected code with the one provided in the pastebin
– https://pastebin.com/8p6r7TDh
Then the counter will work as before
– https://www.screencast.com/t/xjimwRFu
