Hi.
On NEW posts the Tag social counter for Instagram is not showing the numbers.
The link is correct and takes me to the relevant page. but shows no numbers. In the same area i use i for twitter count and that shows the number . Only IG is missing
Also the Tag instagram feed is not working on any new posts that i am trying to create
with existing pages and customers it works fine but not any new ones that i am trying to add.
I have tried uninstalling and reinstalling.
I have tried with a different new post and the same problem
I have tried inserting my IG details instead of the new customer and it works.
I have tried inserting a random person from IG and it does not work
Thanks
Dave
http://www.chasingthelightart.com
I am led to believe that
a few days ago Instagram changed the JSON for hashtags
is this why this is not working anymore ?
does the plugin need to be updated ?
Is it something to do with the the parsing code
Please advise, thanks
Hello,
Indeed it is the Instagram code that broke the Instagram widget and social counter. We will fix this in the next update. Until then, for the social counter, please make these modifications:
https://www.screencast.com/t/rEBOoudPy
replace with
https://pastebin.com/8p6r7TDh
For the Instagram widget, you will have to replace this file: https://www.screencast.com/t/da9nIfQr9DT
with:
https://pastebin.com/yrr2DdwB
Thank you!
Hi
Thanks
I have temporarily replaced the Instagram widget this morning and I will do without the social counter for now. I will wait until next update.
Thanks for the confirmation and cause of the problem
cheers Dave
Hi, sorry i’m a complete novice when it comes to the back end stuff, I have the same issue with instagram but I don’t know where to paste the new code?
Dont Works for me this solution.. For plugin social counter
Now it’s working.
Sorry, I think my internet tricked me, or Cache / CDN.
This did not work for me. I copied the php but then the widget disappears completely
For me Widget Instagram Works, but Header not Appears.. I want to reply this: https://demo.tagdiv.com/newspaper_lifestyle/ ….
But my Instagram Widget not Appears Header, with Name, count and button to follow…
Dont Works for me this solution.. For widget instagram post image
Hello,
The solution is a temporary fix and not an official implementation yet. If the solution does not work for you, then you will either have to check the implementation again and clear all caching or wait for a theme update as it is not yet an official code. It is a quick fix we made to help our users. It could not work for everybody.
Thank you for your patience.
Thank you, it works 😀
Hello,
Recently I have added the post in Instagram but the updated post is not reflecting in my website, showing the older posts only.
Please help, how to get the updated post in my website.
How long till the next release that will fix this Bogdan? Will determine if we apply the temp fix or wait.
I have the same problem.
Huhu,
I also have problems. My Instagram posts have not been updated in the widget on my website for about a week.
Best regards – Tati
Dear, I have updated my instagram account 10 days before. Yet, I am not getting the instagram feed on my website PAKDEFENSE.COM. What should I do in this regard?
Hi.
Read the above comments.
It is broken. A temporary fix is in place but it might not work on your device.
They will fix it and it will be ready in the next update.
so, the simple solution is find another widget until then.
Not comfortable playing around with the backend – Is there an easier way?
When is the next update coming out?
Thanks, it works for me !
Can you please clarify exactly where we need to replace the code? it’s not obvious for everyone.
So this is done at the webhosting site? Do we copy and paste the raw data box or the one above it?
Thank you!
That solved the problem in my site.
Cheers, Jose
