Social counter / and Instagram problem

Posted in: Newspaper
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I have the same instagram issue, ceased to pull new photos, has left me with outdateds. look forward to your Update as soon as you can please. Otherwise really enjoying using your theme.

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Here it is already working. Thank you.

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Hi.

I have the same problem with instagram on my page. A few days ago I saw that the version of Newspaper8 changed to 8.7 and I have 8.2, but I do not know how to update it.

Thank you. I am from Colombia.

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@Wlk I have inspected the website, the Instagram images seem to be displayed at the moment. Might have been a caching issue
https://www.screencast.com/t/Ju6DCRsgr


@mkguide
 You must have access to the theme files in order to make the change to the respective theme file. For the social counter plugin you could use the WordPress plugin editor as mentioned on the second page of the topic I believe.


@kjb08002
 I cannot provide a time estimate for the next theme update, at this moment.  There are other tasks that need to be finished before releasing an update. The update will contain the same modifications mentioned here concerning Instagram.


@framirezle
 You can update the theme by using this guide
https://forum.tagdiv.com/how-to-update-the-theme-2/
Be sure to make a backup before, it is always recommended to do so. The most used update method would be by FTP if possible.

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Yeah, works fine now. Do you cache images from Instagram somewhere locally with td_instagram.php? Because I cleaned everything I could and it didnt change. It took over night to show correctly, so I assume there is some local cache you store images in and it wasnt cleaned. And my question was where is it? 🙂

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Thanks, it first gave an error, but now it’s working fine.

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I followed the instructions, move the code from paste bin and replaced what was in td_instagram.php and nothing shows in either IG area. When I put the original code back into tg_instagram.php the picture come back, but it the old pictures from before (the ones that are out of date. Please advise.

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@dlr720 Try clearing the website cache as well, purge CDN if used. Clear the browser cache. The solution works so it could be a caching issue. If there is still a problem after making the modification for the Instagram widget we could take a look, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

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thank you, i am referred to this page as answer to my malfunctioning instagram widget. Yes it is fixed, but i decide to go without the social counter.

Thank you guys.

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Hello guys,
I edited the social counter from the plugin but is still not working!

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Hi Dave

Changed the code as directed. Hasn’t worked. When may we expect a theme update?

Warmly,

Ajay

  • This reply was modified 8 years by Travelure.
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Dear,
I made the changes as suggested here and at first did not work. But just wait for 3 to 5 hours that will work perfectly.

Make the change and wait.

Thank you for your support.

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Love that temporary solution – thought about simply parsing Instagram as HTML myself, when they changed the API 🙂

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Hey,
I don’t understand, I did the modification to fix the problem but I still have no instagram photos showing, only if I use another insta id.
http://benjiaroundtheworld.com
Weird because it used to work.
Any idea?

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Hi Dave

The Social Counter is fixed. But, my Instagram stream is still not displaying. Possibly, because the fix you provided was for the Instagram Widget. I am using a Rev Slider widget to stream my Instagram. Is there any fix for that?

BTW, for the time being, I have replaced the Rev Slider with Instagram widget. That is working. But will appreciate if you could provide a fix for my Rev Slider widget that streams Instagram. Thanks!

For your reference, my site URL is http://www.travelure.in

Warm regards

Ajay

  • This reply was modified 8 years by Travelure.
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hi,

i used Newspaper -travel blog demo,but now show [rev_slider alias=”td-travel”]
how to remove?
thanks

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thanks….i already knew

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Hello,

There is a new theme update coming out this week which will fix the Instagram problem.

Thank you!

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Works now, thank you.

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[ Version 8.7.3 ] – fix: we updated to the latest instagram api, this should fix all the problems.

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Yes, the new theme version is out and the Instagram should work as expected now.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

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Hi @simion
Page is: https://tamilsafari.com/

I did everything as u said ,but still not work. any idea to solve this social counter ….

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Thanks

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Is this version 8.7? You already had a version 8.7 out – so it was updated?

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@Alicegreentree – From the changelog it was dealt with in v8.7.3

Version 8.7.3 – April 18th, 2018

new: font settins can now be saved as a preset and apply on all the blocks from tagDiv Composer easly
fix: pinteres board url
fix: facebook videos support now works again
fix: we updated to the latest instagram api, this should fix all the problems
fix: updated multipurpose plugin with fixes for: boarders, image settings, newsletter and font settings
fix: Big grid slider with no posts
fix: Various css fixes
fix: header ad when block template 17 is used
fix: gallery slider now works in pages as expected
fix: background click ad on template 8
fix: amp points and percents are working as expected now
fix: css fixes for trending now block

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