I updated to new version of the Newspaper theme, but my instagram still does not refresh with my id: faces_oman however it refreshes when i add a forward slash to my id: faces_oman/ This forward slash shows on the home page and wherever I have used Tag Div Instagram plugin. I had to do the same with the social counter. Please help. I don’t want the slash seen with my id.
Same here, I thought I wait for the new update, which I did today. My counter got stuck and is only showing 113 of 168 followers.
Furthermore my Soundcloud counter shows up 0 of 3. I copied my user name in the field:
the-daily-wealthy-affiliate
This is how it shows in the link at Soundcloud, my name at the profile appears with spaces, maybe that is the issue?
I did all according to instructions. My host assured me the ports are open.
Hope this can be resolved somehow as the counter is important for business purposes.
Love Newspaper, best theme on the market I believe.
Hello,
This topic is getting far to big to handle all requests at once. I will mark this topic as closed with these pointers:
1. For instagram issues, please update your theme to the latest version (8.7.3) and clear all caching as the issue will be solved.
2. For Facebook it is not a theme issue. Please read these topics:
https://developers.facebook.com/status/issues/205942813488872
https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa – https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns
3. For any other network you have problems with in the counter, please use this guide:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you still encounter issues, please create a new topic on the forum so we can handle each request individually.
Thank you!
