I attempted to try a demo theme to change things up on my website, but when I did, I’m not entirely sure what happened. TD Composer is no longer accessible and every time I attempt to use it, it takes me to a 502 Error page.
I’ve completely deactivated/deleted the plugins and theme then reinstalled and am still seeing this.
Hello,
There were indeed a few issues regarding 500 errors in the previous theme version, but they are fixed in 8.7.2. Most users do not have this problem anymore. Re-download the theme package and install it
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also update all of the theme plugin by disabling and deleting the current ones you use and them installing them again from the main theme package you download from envato. Make sure that the tagdiv composer is version 2.1
– https://www.screencast.com/t/qUQ9uTJkd
If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site, wp-admin (login information and admin rights) and cpanel access so we can login and investigate. Please also include a link to this conversation.
Thank you!
