Hi,
I tried to make a change today to my news portal and when I clicked on tagDiv Composer I got a red top bar with the following error:
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
The only thing I did is to update 2-3 plugins, as I do every day when updates are available. Nothing else.
I am in serious trouble since I have to make a change immediately (remove an iframe from a Raw HTML block) and I can’t.
Can you, please, help me with this?
I am using Newspaper v8.0
Thank you in advance.
Hi,
So the issue happened after you updated some plugins. Please try to deactivate all plugins except theme plugins, check if this solves the issue. Try the composer on a new page as well. Something changed if you are now receiving this error. Let us know.
Thanks
Hi Simion,
I am glad that you are in charge of this thread.
Well, because I can’t deactivate all plugins to the live website, as it is a news portal, I made a clone here.
I deactivated all plugins except tagDiv Composer and tagDiv Social Counter.
Flashed my cache. Same error.
Here is a short video.
Simion, I really need your help with this…
Please send us an email at contact@tagdiv.com and provide admin access to the cloned website so we can take a look. We always encourage users to keep both WordPress, the theme and theme plugins up to date however, if possible. Include a link to this topic in the email.
Hi,
@ingenierojas So the same error is displayed when trying to edit a page. Is it happening on all pages, even a new one? Does it happen if you temporarily disable all plugins except the theme plugins? let us know and we will investigate further.
@ingenierojas If you use an older version of the Yoast SEO plugin, there was a setting that caused that error to appear
– https://www.screencast.com/t/n8Cc35EofLh
Check if that is the case. Also try deactivating all the plugins (including caching plugins), leave only theme plugins active. Check if this has any effect.
Check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the allocated resources.
If there is still a problem with the composer even on newly created pages after trying these suggestions, please send us an email at contact@tagdiv.com and provide admin login as well as FTP and cPanel access if possible. Also include a link to this topic in the email.
