I updated the theme today with the help of envato market toolkit and i tried to use the newsletter built-in element in the tag div composer and it doesn’t show me anything . I got this error in the section of inspect element (Uncaught TypeError: tdcSidebarPanel.addFontReset is not a function). Do you know how i can fix this?
Hi,
So you are successful in adding the newsletter element in a page
– https://www.screencast.com/t/odQJvqRPo
Maybe the code you are entering in it is not valid or supported, it currently supports codes from these providers (more may be added in the future)
– https://www.screencast.com/t/8jjJRqv7tY
Test your embed code in a text element, see if it displays properly like that, and with no errors. Let us know.
Thanks
As you will see in this screenshot section:
https://snag.gy/mq8nGu.jpg there arent any info for the newsletter form that i can customize the label is empty.
I would suggest that you clear all caching, including browser cache. Then check if this has any effect. Additionally try deactivating all plugins except theme plugins and check again.
Also take a look at the theme system status, insufficient resources can cause issues
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include a link to this topic in the email.
