Hi,
After install theme, I cannot access any post from front end while I can edit post in admin panel.
The problem is not present if I use the dafault wordpress theme.
The sample error is as below:
You don’t have permission to access /tfpro/index.php/2018/05/11/hello-world-again/ on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Please help. Thanks
NGAN MF
When I deactive [tagDiv Composer], I can access the posts.
On the other hand, the home page layout was corrupted and the page showed a lot of tag like “[/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/3″]“.
Any advise??
Hi,
So when the tagDiv composer plugin is active you cannot access you post pages. Now that is unusual. From what I know that could be caused by security plugins configurations, or server security or firewall, such as mentioned here
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
The topic mentions other possible causes, like other plugins.
Check with your hosting as well, ask them to check error logs, and what exactly happens when you activate the composer plugin causing problems accessing pages on the website. Let us know the results.
Also check the theme requirements, check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for Simion C. for reply.
After several testing,I found below issue:
(1) the WordPress produced permission error if I signed in the WordPress.
(2) the WordPress worked normally if I did not sign in.
Is it normal?
Thanks
TFPCL
There should be no errors despite of login state. If there are errors then something is not functioning correctly. That guide provides some solutions you can try, be sure to do as advised and make a backup of the website before making any modifications.
We could take a look as well, send us an email at contact@tagdiv.com and provide admin login information. Include a link to this topic in the email.
