Instagram Widget Has a Bug

Posted in: Newspaper
Post count: 8
seanmasters
#235054
May 24, 2018 at 3:09 am

The Instagram Widget Definitely has a bug!
The error message reads “Instagram data error: Instagram data is not set, plese check the ID” but above that, the title link works. It reads: “FOLLOW US ON INSTAGRAM @SURRYHILLSTIMES” and it successfully links to my Instagram, but the error message below remains.

Please help or sort this out!!!

Post count: 20688
Simion C.
#235160
May 24, 2018 at 1:42 pm

Hi,

I just tried the Instagram widget on a page, one added with the composer and one as a sidebar widget
– https://www.screencast.com/t/a8IU5GGdH6LQ
Result – https://www.screencast.com/t/n13qyC1P1v4

So everything seems to work as intended. If you could provide a link to this issue on your website, I will take a look.

Thanks

Post count: 8
seanmasters
#235164
May 24, 2018 at 1:50 pm

Thanks Simion,
The website: http://surryhillstimes.com/
Scroll down to the footer, you’ll see the error message after “Follow us on Instagram: @SurryHillsTimes which reads “Instagram data error: Instagram data is not set, plese check the ID”.
My Instagram is https://www.instagram.com/SurryHillsTimes/
I have filled out everything correctly ie, my Insta ID: SurryHillsTimes
Happy to provide you with my password and login details if necessary.
You’ll also note that the Instagram icon at the top of the Homepage links successfully to my Instagram account indicating I have filled out everything correctly.
Cheers

Post count: 8
seanmasters
#235166
May 24, 2018 at 1:51 pm

As stated, on the footer: “Follow us on Instagram: @SurryHillsTimes”, this actually works. But there is still an error message beneath it: “Instagram data error: Instagram data is not set, plese check the ID”. I don’t know why.

Post count: 8
seanmasters
#235169
May 24, 2018 at 1:56 pm

I have also now included a widget just above the footer which still has the same error message.

Post count: 8
seanmasters
#235187
May 24, 2018 at 2:57 pm

Okay, so I’ve opened the website on a different computer and the error message doesn’t appear!

Post count: 7909
Alin [tagDiv]
#235233
May 24, 2018 at 4:21 pm

Hi,

The notification appears only when you are logged in.
Please update the theme to the latest version 8.7.5. Instagram changed their api, but this issue was fixed from Newspaper 8.7.3.
Here you can find the update guide – https://forum.tagdiv.com/how-to-update-the-theme-2/
Don’t forget to make a full backup before – https://codex.wordpress.org/WordPress_Backups

Thanks!

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