FB Fans not showing, despite followed all the steps

Posted in: Newspaper
Post count: 30
LenFI
#235483
May 25, 2018 at 1:20 pm

Hi, on my website https://footballinside.net/ i can’t seem to get the Facebook fans to work in the social widget. I have followed all the steps in the guide, but no success.

Post count: 20688
Simion C.
#235498
May 25, 2018 at 2:24 pm

Hi,

You may need to update to at least 8.7.4 and social counter plugin 4.4. There were changes made for Facebook, now you only need to use your ID
– https://www.screencast.com/t/MuHZktg5YK
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Once you update, all there is needed is to enter your ID
– https://www.screencast.com/t/qHKH43i4fr2

Thanks

Post count: 6
CzteryKilo
#235733
May 28, 2018 at 4:47 pm

I have the same problem… I have theme version 8.7.4 and a plugin 4.4. I tried with coca-cola but still nothing. FB fans zero. Site: https://4kilo.pl

Post count: 20688
Simion C.
#235920
May 29, 2018 at 2:02 pm

Hi,


@CzteryKilo I just tried your ID, seems to work in my test
– https://www.screencast.com/t/y55o0ZfcwIqT
You can send us an email at contact@tagdiv.com and provide admin access, we will take a look. Please include a link to this topic in the email.

Thanks

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.