New Paper Updae Error

Posted in: Newspaper
Post count: 4
tfe
#237347
Jun 6, 2018 at 1:46 pm

After Updating of newspaper its taking high memory and also site down with 503 and 500 errors. website https://thefinexpress.com/. Please solve. I updated 8.8 just now. Tag Div composer deleted and activated.

Post count: 22421
Bogdan B.
#237371
Jun 6, 2018 at 2:54 pm

Hello,

Please increase your wp memory limit to 256 mb in wp-config. Please also make sure you meet other requirements for our theme as well: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Post count: 4
tfe
#237435
Jun 6, 2018 at 5:21 pm

I dont know more. But I suffer a lot from last 2 days. Shall I provide you login credentials please?

Post count: 20688
Simion C.
#237522
Jun 7, 2018 at 9:20 am

Hi,

Please try to check the theme system status and requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
If the resources are insufficient there is nothing we could do. All the parameters have to be set accordingly, WP memory higher if possible.
Also check with the hosting provider to maybe check error logs, there could be useful information there. Check your other plugins as well. Let us know what you find.

Thanks

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