Hi!
I am very impressed with your theme. It was my best buy on Envato ever! But I have some little issue and want to fix it without using third party plugins. This thing applies to ajax pagination (“infinite loading”) and block 15.
When I turn on ajax it will only load titles without full text of article. Normal pagination works fine. Is there a way to fix it?
Regards,
Dominik
Hello dmukrecki,
It seems to be a conflicting plugin in your theme. Try to disable all of these, clear all the caches, purge CDN files if you are using the CDN system, check your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Catalin!
Thank you for the advises. I turned off all plugins, cleared cache etc. but problem seems to exist anyway. It affects only module 15 (this one with full content), others works well (with excerpts). The only things I cannot change without my hosting provider are max_execution_time and max_input_vars (like on the screenshots; I tried php.ini and it doesn’t work, also .htaccess but this one crashes site):
Also, I use WPBakery, but turning it off doesn’t help either. Maybe is there an example of module 15 working with infinite loading?
Regards,
Dominik
Hello dmukrecki,
If you cannot change these parameters from your system status, you should contact your hosting provider and request to increase them according to our documentation because this thing is too important if you want to achieve well theme results.
Hope this helps and let us know how it goes after your system status parameters are all green colors.
Thanks for your understanding!
Hello Catalin!
Now all required fields are green, but issue still exists.
Regards,
Dominik
Hello dmukrecki,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the full CPanel Access for more further investigations.
Thanks for your understanding!
Hello Catalin,
I send login and password to contact@tagdiv.com. About CPanel I am worry, that my hosting provider (lh.pl) does not provide acces to it by default. Would FTP be also good?
Regards,
Dominik
Hi,
We will take a look, and continue this discussion by email. If we should require FTP we will request it there, maybe that will not be necessary.
Thanks
Hi Simon!
Thank you for your advice. I send credentials from my WP admin panel, but I suppose, that it could be recognized like some kind of spam. Today I send a new one through my gmail account dmukrecki@gmail.com.
Also, as you said, I would like to maintain communication by e-mail address contact@tagdiv.com.
Regards,
Dominik
Replied via email!
