Disable ads doesn't work

Hi,

More details would be helpful. For example what exactly are you doing and what is happening.

Ads can be disabled for specific devices, if you use Adsense
– https://forum.tagdiv.com/ads-adsense-overview/
If other ads are used then you can wrap the ad codes in predefined containers, per device
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

The mobile theme plugin has different ad spots in the theme panel, these will appear only on mobile
– https://www.screencast.com/t/xdW373dcVq

Thanks