Unable to edit WPML pages with TD Composer + Cloud Library Not Working

Posted in: Newspaper
Post count: 31

When going to edit a page with tagdiv composer on my default language i have no issues. http://ucym.in/gb
however when I try and edit it in a secondary language the td composer hangs and page never shows up OR if DO get on to TD composer and I try to add an element, I get the continuous circle and nothing saves.

Similarly when I try to add a template form the cloud library, I get a “bindViewsModelsWrappers()!” error.

Post count: 20688

Hi,

Try to re-save the permalinks in WordPress settings, then check again with the translated page and also cloud library
https://www.screencast.com/t/LYs8a5bTh6b

Post count: 31

Hi Simon,
thanks for your email.
I have done as you have asked and still coming up with the same error.

In the Cloud Library, I am now also getting an “invalid reply from server endpoint” message.

Andrew

  • This reply was modified 8 years by dumagroup.
Post count: 20688

Hi,

I made quite a few tests in then meantime, for me there is no problem in editing all the versions of the page by language, with the tagDiv composer. For example I set a page as homepage, then added a translation to it
https://www.screencast.com/t/JeJcpefR
https://www.screencast.com/t/Ahnr2mt9W
https://www.screencast.com/t/zkhO1CFNULn4
I tested with theme requirements and WPML requirements met
https://forum.tagdiv.com/requirements-for-newspaper/
https://wpml.org/home/minimum-requirements/
Also I had no other plugins active except theme plugins. You could double check all the requirements, deactivate all plugins except theme plugins and WPML plugins.

If there is no positive result we could take a look at the problem. Send us admin login by email at contact@tagdiv.com also include a link to this topic in the email.

The other issue, with the cloud library, this is investigated by us and it will be fixed. Seems to happen for some users, the plugin will be updated along with the theme as soon as possible.

Post count: 31

I have tried all as requested above. Still no success on my site.
I have sent an email to contact@tagdiv.com.

I hope you can help.

Andrew

Post count: 23312

Hi,

Replied via email.

Thanks.

Post count: 31

Hi Catalin,
Just following up to this.
In your email you mentioned the issue was due to the fact WPML was setup using subdomains using different languages. That Newspaper theme was not compatible in this setting.
As your site says that the Newspaper theme is fully compatible with WPML can you advise that these settings is working now?
As my site is going out of development in the next week and we really need to have this feature available to us.

Post count: 23312

Hello dumagroup,

The WPML is compatible with this setting, sorry! Please notice that the case will be investigated but notice that’s not a simple task and it will take some time until finished it because this change required to do more deeper further investigations.

Thanks for your understanding!

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