Why my Newspaper8 theme is so much slow and why is it crashing every 30 minutes with error: Internal Server Error 500. Also it rises ony my Cpanel CPU usage 100/100%, Physical memory to 1gb, and entry processes to 20/20… The hosting company tells me that the problem is from the theme, they are. When I change theme CPU goes under 40%. My site url is https://www.tomislavcity.com/
I did all settings what I can find on this forum but Newspaper is problem.
Thanks!
Hello ladotg,
Also, some similar forum topics that you can read for more information
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
Please notice that the problem is not our theme, you can try with a default theme and check the results, sorry!
Also, if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.
Thanks for your understanding!
I will make home page (only page on theme) in DIVcomposer, maybe that is making problems.
I am very satisfied with theme, but after update problems are appear.
Can you corect this issue?
I will also read topic above and try to make working site.
Thanks!
Hello ladotg,
Sorry but please notice that problem does not come from our theme. You should contact your hosting provider and check if the requirements are checked. Also, you should read the following useful guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ if you want to increase your website loading.
Thanks for your understanding!
